Terms and Conditions for Stillmind

Effective Date: September 20, 2024

Welcome to Stillmind. These Terms and Conditions ("Terms") govern your use of our services, including 1:1 therapy services, online courses, downloadable products, and any other offerings provided by Sharyn Kennedy through Stillwater. By accessing or using any of our services, you agree to comply with these Terms. Please read them carefully.

1. General Terms

By using our services, you acknowledge that you are at least 18 years old and legally capable of entering into this agreement. If you are accessing our services on behalf of a minor, you confirm that you have the legal authority to do so.

2. 1:1 Therapy Services

Booking and Payment:

• All 1:1 therapy sessions must be booked in advance through our website or by contacting us directly.
• Payment for sessions is due at the time of booking unless otherwise arranged. We accept payments via [Insert Payment Methods].
• Sessions are confidential and tailored to meet your specific mental wellness needs.

Cancellations and Rescheduling:

• If you need to cancel or reschedule your session, you must provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice may incur a fee, or the session may be considered forfeited.
• We reserve the right to reschedule or cancel appointments in case of unforeseen circumstances. In such cases, we will notify you as soon as possible and provide alternative arrangements.

Confidentiality:

• All information shared during 1:1 sessions is confidential and will not be disclosed without your consent, except as required by law (e.g., in cases of risk to yourself or others).

3. Online Courses

Access and Participation:

• Online courses are accessible via our website upon purchase. Once you complete your purchase, you will receive access credentials via email.
• You are responsible for ensuring that your login details remain confidential. Sharing your account or course materials with others is prohibited.

Payment and Refunds:

• Full payment is required at the time of enrollment in any online course.
• Due to the nature of digital content, all sales of online courses are final, and no refunds will be provided after access to the course has been granted unless otherwise specified.

Course Content:

• All online course materials are for personal use only. You may not reproduce, distribute, or modify the course content without express permission from Stillwater.

4. Downloadable Products

Purchasing and Delivery:

• Downloadable products, such as e-books and guides, will be delivered electronically to the email address provided at the time of purchase.
• It is your responsibility to ensure the accuracy of the email address provided during purchase.

Refunds:

• All sales of downloadable products are final. Since these products are digital, no refunds or exchanges will be offered once the product has been delivered.

Usage Rights:

• Downloadable products are intended for personal use only. You may not distribute, share, or sell the content to third parties.

5. Intellectual Property

All content provided by Stillwater, including but not limited to therapy materials, online course content, and downloadable products, is the intellectual property of Stillwater and Sharyn Kennedy. You are granted a limited, non-exclusive license to access and use this content for personal purposes only. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

6. Disclaimer

No Guarantees:
The services offered by Stillwater are intended to support your mental wellness. However, we do not guarantee specific outcomes, as results may vary from person to person. Our services are not a substitute for medical advice, diagnosis, or treatment. You should always seek advice from a qualified medical professional for any mental health concerns.

7. Limitation of Liability

Stillwater and Sharyn Kennedy are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to 1:1 sessions, online courses, and downloadable products. By using our services, you agree that our liability is limited to the amount you have paid for the service in question.

8. Changes to Services or Terms

Stillwater reserves the right to modify, suspend, or discontinue any service at any time without prior notice. We also reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these Terms regularly.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates, and any disputes arising out of or in connection with these Terms will be resolved under the jurisdiction of the UAE courts.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Phone: +971(0)50 526 1309
• Email: sharyn@stillmind.net

Thank you for choosing Stillwater. We are committed to supporting your mental wellness journey with integrity and compassion.